Mirabilis Design Inc. (“Mirabilis Design,” “Mirabilis,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit www.mirabilisdesign.com, request information, register for webinars or content, request a trial, subscribe to communications, use VisualSim-related online services, contact support, apply for opportunities, or otherwise interact with us.
This Privacy Policy applies to personal information collected through our website, online forms, marketing campaigns, webinars, events, customer communications, and related business interactions. It does not apply to customer data processed inside a customer’s licensed VisualSim models or project files unless Mirabilis separately processes that information as part of support, services, cloud access, or a written agreement.
1. Information We Collect
We may collect the following categories of information:
Contact and business information: name, company, job title, business email address, phone number, country, region, industry, and areas of interest.
Inquiry and request information: information submitted through contact forms, trial requests, demo requests, support requests, webinar registrations, white paper downloads, training requests, and sales communications.
Account and access information: login credentials, account identifiers, access logs, subscription status, and usage information related to restricted content, VisualSim Cloud, training modules, or online services.
Technical and website information: IP address, browser type, device information, operating system, referring pages, pages visited, time spent on pages, download activity, and other analytics information.
Event and marketing information: webinar attendance, event registrations, communication preferences, email engagement, content downloads, and responses to campaigns.
Customer and support information: product interest, license information, support history, technical questions, model-related context voluntarily shared with us, and communication records.
Career information: resumes, work history, education, skills, references, and other information submitted for employment or internship opportunities.
We do not intentionally collect sensitive personal information through the website, such as government ID numbers, financial account numbers, health data, biometric data, or precise geolocation. Please do not submit confidential, export-controlled, classified, proprietary customer design files, or sensitive personal information through general website forms unless we have a separate written agreement covering that exchange.
2. How We Collect Information
We collect information directly from you when you complete forms, contact us, request a trial, register for content, subscribe to updates, attend webinars, request support, or apply for a role.
We also collect information automatically through cookies, analytics tools, server logs, embedded content, and similar technologies.
We may receive information from business partners, resellers, event organizers, webinar platforms, marketing platforms, CRM systems, public business sources, or professional networks when permitted by applicable law.
3. How We Use Information
We use personal information for the following purposes:
4. Legal Bases for Processing
Where required by applicable law, we process personal information based on one or more of the following legal bases:
Consent: when you subscribe to communications, register for events, accept cookies, or voluntarily submit information for a stated purpose.
Contract or pre-contractual steps: when we respond to trial, demo, licensing, support, training, service, or customer requests.
Legitimate interests: to operate a B2B website, communicate with business contacts, improve our products and services, secure our systems, conduct marketing to relevant professional audiences, and manage customer relationships.
Legal obligations: when processing is needed for compliance, recordkeeping, export control, sanctions screening, dispute resolution, or regulatory requirements.
You may withdraw consent where processing is based on consent, but this will not affect processing that occurred before withdrawal.
5. Cookies and Similar Technologies
Our website may use cookies, pixels, tags, analytics tools, embedded media, and similar technologies to operate the website, remember preferences, understand website usage, measure campaign performance, and improve content.
Cookies may be used for:
Essential functions: website navigation, security, forms, login, and access to restricted content.
Analytics: understanding traffic, page views, downloads, and user engagement.
Marketing and measurement: measuring campaigns, webinar interest, content engagement, and advertising effectiveness.
You can control cookies through your browser settings. If we use non-essential analytics or advertising cookies, we will provide any cookie notice, consent, or opt-out mechanism required by applicable law.
6. How We Share Information
We may share personal information with:
Service providers: companies that help us host the website, operate forms, manage CRM, send email, run webinars, provide analytics, support customers, secure systems, process applications, and deliver online services.
Business partners and authorized representatives: regional sales representatives, distributors, resellers, and partners who help respond to your request or support customers in your region.
Professional advisors: attorneys, auditors, accountants, consultants, and insurers.
Legal and regulatory authorities: when required by law, legal process, export control obligations, sanctions rules, security investigations, or to protect rights and safety.
Business transaction parties: in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar corporate transaction.
We do not sell personal information for money. We do not knowingly sell or share personal information of individuals under 16 years of age. If we use advertising or analytics tools that are considered “sharing” or “targeted advertising” under applicable privacy laws, we will provide any legally required opt-out mechanism.
7. International Transfers
Mirabilis Design is based in the United States and works with customers, partners, and representatives in multiple regions. Your information may be processed in the United States, India, Korea, China, Japan, the European Economic Area, the United Kingdom, or other countries where we, our partners, or our service providers operate.
Where required, we use appropriate safeguards for international transfers, such as contractual protections, data processing agreements, or other mechanisms recognized by applicable law.
8. Data Retention
We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including to respond to inquiries, maintain business records, provide services, manage customer relationships, comply with legal obligations, resolve disputes, and enforce agreements.
Typical retention periods may include:
9. Your Privacy Choices and Rights
Depending on your location, you may have rights to:
To exercise privacy rights, contact us at:
Mirabilis Design Inc.
2010 El Camino Real, #1061,
Santa Clara, CA 95050,
Email: [email protected]
Phone: 408-245-8992
We may need to verify your identity before processing certain requests. We will not discriminate against you for exercising privacy rights.
10. Marketing Communications
You may unsubscribe from marketing emails by using the unsubscribe link in the email or by contacting us. Even if you opt out of marketing communications, we may still send non-marketing messages related to support, transactions, licenses, security, compliance, or service updates.
11. California Privacy Notice
This section applies to California residents where the California Consumer Privacy Act, as amended, applies to Mirabilis Design.
In the past 12 months, we may have collected the following categories of personal information:
We collect this information from you, your company, website interactions, business partners, service providers, public business sources, event organizers, and marketing platforms.
We use this information for the purposes described in Section 3 above.
We may disclose these categories of information to service providers, business partners, regional representatives, professional advisors, and legal authorities as described in Section 6 above.
We do not sell personal information for money. If our use of cookies, pixels, analytics, or advertising tools is considered a “sale” or “sharing” under California law, California residents may opt out by contacting us or by using any cookie or privacy preference tool available on our website.
California residents may have the right to know, access, correct, delete, opt out of sale or sharing, limit certain uses of sensitive personal information, and not be discriminated against for exercising these rights.
To exercise California privacy rights, contact [email protected].
12. India Privacy Notice
For individuals in India, we process digital personal data for lawful purposes, including responding to requests, providing access to content, managing trials, supporting customers, conducting marketing where permitted, managing business relationships, and complying with legal obligations.
Where consent is required, we will seek consent for the specified purpose. You may request access, correction, updating, completion, or erasure of personal data, subject to applicable law and legitimate retention requirements. You may also contact us for grievance redressal at [email protected].
13. European Economic Area and United Kingdom Notice
For individuals in the European Economic Area, United Kingdom, or Switzerland, Mirabilis Design Inc. is generally the controller of personal information collected through this website and related business interactions.
You may have the right to access, correct, erase, restrict, object to processing, request portability, withdraw consent, and lodge a complaint with your local data protection authority.
Where we rely on legitimate interests for B2B marketing, website security, analytics, or customer relationship management, we balance those interests against your privacy rights.
14. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no website, email system, cloud service, or transmission method is completely secure. You should avoid sending confidential design files, proprietary models, or sensitive personal information through general website forms unless instructed through a secure channel.
15. Children’s Privacy
Our website, products, and services are intended for business users and professional audiences. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.
16. Third-Party Websites and Embedded Content
Our website may contain links to third-party websites, partner pages, webinar platforms, video platforms, social media pages, or embedded content. We are not responsible for the privacy practices of third parties. Please review their privacy policies before providing information to them.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last Updated” date. Material changes may be communicated through the website or other appropriate means.
18. Contact Us
For questions, privacy requests, or complaints, contact:
Mirabilis Design Inc.
2010 El Camino Real, #1061
Santa Clara, CA 95050
Email: [email protected]
Phone: 408-245-8992
